Privacy
Holcim Internet Privacy Statement
In accordance with its Privacy Policy (see below), Holcim (Australia) Pty Ltd is committed to protecting the privacy of visitors to its web site and those of its subsidiaries (Holcim). This Internet Privacy Statement is provided to make you aware of how Holcim collects, uses and manages of information for visitors to Holcim’s web sites. Holcim collects the following information regarding visitors to our web sites:
- • network identity of the computer system (IP address)
- • domain name and information regarding what pages are accessed
Security
Holcim takes all reasonable security measures to protect personal information from loss, unauthorized access or modification. Holcim reserves the right to gather more extensive information about any attempted access to its web site which raises security issues and, where necessary, to make disclosures to relevant authorities.
Updating this Internet Privacy Statement
Holcim web sites will be continually improved and enhanced with new services, which may change the way we manage personal information. The content of this Internet Privacy Statement may be updated from time to time to reflect this, so we suggest that you return to this privacy statement on a regular basis and carefully read the information provided.
Privacy Policy of Holcim
Holcim respects the privacy of individuals. This policy outlines the way we manage personal information that we collect or that is provided to us. It applies to Holcim (Australia) Pty Ltd and Australian companies in the Holcim (Australia) Pty Ltd group (Holcim).
Holcim is bound by National Privacy Principles (Principles) contained in the Commonwealth Privacy Act.
In summary, the Principles describe 'personal information' as information (or an opinion) relating to an individual
that can be used to identify that individual.
Why does Holcim collect personal information?
Holcim is a major manufacturer and supplier of heavy building materials. To operate our businesses, we need to collect some information about the people we deal with. As a publicly listed company, we also maintain records of our shareholders. Collecting personal information is also necessary in some circumstances to meet our legal obligations.
What kind of personal information does Holcim collect and how does Holcim collect it?
Holcim generally collects and holds personal information about:
- * our employees;
- * contractors who provide services to Holcim;
- * our customers;
- * our suppliers;
- * our shareholders;
- * job applicants; and
- * other people who may come into contact with Holcim or one of Holcim's businesses.
How do we use personal information and to whom may we disclose it?
In general, Holcim uses personal information to:
- * provide products or services that have been requested;
- * maintain relationships with suppliers and contractors;
- * communicate;
- * provide ongoing information about Holcim products and services to Holcim customers; and
- * comply with legal obligations.
- * other divisions or organizations within Holcim;
- * service providers and specialist advisers to Holcim who have been contracted to provide Holcim with administrative or other services;
- * insurers, credit providers, courts, tribunals and regulatory authorities as agreed or authorized by law;
- * credit reporting or reference agencies or insurance investigators; or
- * a person authorized by an individual.
Generally, we require that organizations outside Holcim, who handle or obtain personal information as service providers to Holcim, acknowledge the confidentiality of this information, undertake to respect any individual's right to privacy and comply with the Principles and this policy.
In most cases, if you do not provide information about yourself that Holcim has requested, Holcim may not be able to provide you with the relevant product or service.
Holcim uses the personal information it collects about Holcim shareholders to fulfil its legal obligations and to keep its shareholders informed of Holcim's progress.
How do we treat sensitive information?
The Privacy Act defines 'sensitive' information as information about a person's racial or ethnic origin, religion, membership of political bodies, trade union or other professional or trade association, sexual preferences, criminal record or health. Sometimes it may be necessary to collect sensitive information. If you provide Holcim with sensitive information, it is Holcim's policy that this information will be used and disclosed only for the purpose for which it was provided or another directly related purpose, unless you agree otherwise, or unless use or disclosure of this information is allowed by law.
The way we use tax file numbers and information received from a credit reporting agency about an individual is also restricted by law.
How do we manage personal information?
Holcim trains its employees who handle personal information to respect the confidentiality of that information and the privacy of individuals.
How do we store personal information?
Holcim is required by the Principles to safeguard the security and privacy of your information, whether you interact with us personally, by telephone, mail, over the internet or other electronic medium. This includes an obligation to take reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure
The Principles also require Holcim not to store personal information longer than necessary. Where Holcim no longer requires any personal information that we hold, we will destroy that personal information or remove details which may identify individuals
How do we keep personal information accurate and up-to-date?
Holcim seeks to ensure that the personal information it holds is accurate and up-to-date. We realize that this information changes frequently with changes of address and other personal circumstances. We encourage you to contact Holcim as soon as possible in order to update any personal information we hold about you. Holcim contact details are set out below.
Can you check what personal information about you is held by us?
You may obtain access to any personal information which Holcim holds about you, unless one of the exceptions in the Principles applies. To make a request to access information Holcim holds about you, please contact Holcim in writing. Holcim will require you to verify your identity and to specify what information you require. Holcim may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested.
What if you have a complaint?
If you consider that any action of Holcim breaches this privacy policy or the National Privacy Principles, you can make a complaint. In the first instance, please direct your complaint to the particular Holcim business or activity concerned – they are likely to be in the best position to deal with the matter quickly and effectively. Each Holcim business or activity has an officer appointed to handle complaints. If the matter is not resolved to your satisfaction, please make contact with the relevant officer below. Holcim endeavours to respond promptly to complaints.
How do you contact us?
If the particular Holcim business or activity is unable to deal with a privacy complaint to your satisfaction, please contact the relevant Holcim company by e-mail, phone, facsimile or post:
| Holcim (Australia) Pty Ltd | Holcim Australia Pty Limited (and its subsidiaries) |
| Holcim Privacy Officer | Holcim Australia Privacy Officer |
| Holcim (Australia) Pty Ltd Tower B, Level 8, 799 Pacific Highway Chatswood NSW 2067 | Holcim Australia Pty Limited Tower B, Level 8, 799 Pacific Highway Chatswood NSW 2067 |
| Telephone: (02) 9412 6600 Facsimile: (02) 9412 6666 | Telephone: (02) 9412 6600 Facsimile: (02) 9412 6650 |
| E-mail: Holcimprivacy@Holcim.com.au | E-mail: readymixprivacy@Holcim.com.au |
Updates to this Policy
This privacy policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment. All personal information held by Holcim will be governed by Holcim's most recent policy. If you are unsure whether you are reading the most current version, please contact us.